FAQs

What sizes do you offer?
We offer sizes XS to 3XL.

Do your t-shirts run true to size?
T-shirts are slim fitted - refer to size chart.

What material are the shirts made from?
100% combed ring-spun cotton, shirts material 90 cotton/10 polyester.

Are your t-shirts pre-shrunk?
T-shirt are not pre-shrunk, fabrics are laundered.

Do you offer unisex, women’s, and children’s sizes?
T-shirts are women's sizes only.

Can I customize my own design?
We offer t-shirts with several unique designs and no customization at this time.

Do you offer bulk or group order discounts?
We offer bulk orders please send email to medesignertshirtboutique@gmail.com, subject: bulk order inquiry.

What payment methods do you accept?
Payment methods accepted are MasterCard, Visa, American Express, Paypal.

Can I change or cancel my order after placing it?
Once an order is placed, you can cancel within 15minutes after placing order. You must contact medesignertshirtboutique@gmail.com. After 15minutes, orders can not be canceled.

How long will my order take to arrive?
Typical delivery timeframe is between 7 to 10 business days however you may receive your items much earlier.

Do you offer express or rush shipping?
Yes, we offer express shipping.

Can I track my order?
Yes, you can track your order at anytime online. You will need your order number and email address or your tracking number to see your order details

Do you ship internationally?
Currently, we do not ship internationally.

What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items sent back to us without first requesting a return will not be accepted. To be eligible for a return, your item must be in the same condition that you received it, unworn and unwashed. To start a return, you can contact us at medesignertshirtboutique@gmail.com.

Can I exchange a shirt if it doesn’t fit?
Yes, you can return the product, please see the return policy. Sale items are considered final sale

What if I received the wrong item or a defective product?
Customer satisfaction is our goal. Please contact us @ medesignertshirtboutique@gmail.com

How do I care for my t-shirt to make it last?
Hand wash or gentle wash, do not bleach, flat dry, low heat ironing, do not dry clean